Frequently Asked Questions
Have questions? Don't worry, you can check our most frequently asked questions on this page. If you still need help, please contact us via email at support@code-wallets.com.
Product information
Our wallets can hold up to 7 cards inside the chmaber (or up to 15 cards with the optional Modular Backplate attached). For cash, the robust strap can easily hold 10-20 bills, but will also accommodate to tightly hold just 1.
Our wallets feature an internal safety mechanism consisting of two silicon strips that grip both sides of your cards, only allowing them to eject when you engage the trigger mechanism.
This safety mechanism is the result of hundreds of hours of research and development, and it works like a charm, even in the harshest of environments like shaking the wallet upside down.
Don't trust a strap to hold your cash? Don't worry, our cash strap was developed from military-grade nylon and firmly clamps down on loose cash, whether its 1 bill or 20. It also features hundreds of silicone micro-dots fitted along the inside of the strap that grip cash, extra cards, or receipts like glue.
Returns
To submit a return request, please reach out to us via email (Support@code-wallets.com) with your full name, order number, and picture of the item(s) you intend on returning.
If you are not 100% satisfied with your CODE 118 purchase, you can return your order to our warehouse for a refund or exchange within 45 days of purchase.
All returns must be in the original, unaltered packaging you received it in.
Yes! We want to ensure the best possible experience for our customers, so we do everything we can to remove any risk from shopping online. That's why we offer free 45-day returns on select orders. More information on which orders apply can be found in our return policy.
Yes! Every CODE 118 product purchased from our website or an authorized dealer comes with a lifetime warranty.