Frequently Asked Questions
Have questions? Don't worry, you can check our most frequently asked questions on this page. If you still need help, please contact us via email at firstname.lastname@example.org.
To submit a return request, please reach out to us via email (Support@code-wallets.com) with your full name, order number, and picture of the item(s) you intend on returning.
If you are not 100% satisfied with your CODE 118 purchase, you can return your order to our warehouse for a refund or exchange within 45 days of purchase.
All returns must be in the original packaging you received it in.
Yes! We want to ensure the best possible experience for our customers, so we do everything we can to remove any risk from shopping online. That's why we offer free 45-day returns on all US orders over $50. For all approved exchanges we will process a free domestic return shipping label via a prepaid label.
Yes! Every CODE 118 product purchased from our website or an authorized dealer comes with a lifetime warranty. This warranty does not cover damages caused by unauthorized modifications of our product.